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Frequently Asked Questions - We're Here to Help

Can I get Â鶹Éç Essex on my DAB radio?

There is DAB coverage across most of the UK but there are areas where DAB is not available. DAB radios will get Â鶹Éç Essex in most areas of the county but not all.Ìý If you are thinking of getting a DAB radio it's always worth telling the retailer what you want to listen to; a good retailer should be able to advise on the right type to buy.Ìý The Government's analogue switch off only covers TV so radio is not affected.

How do I contact the news team at Â鶹Éç Essex?

You can call the NEWS HOTLINE and leave details about your story on 01245 616047. You can e-mail via the news index.Ìý

How can I get my event publicised?

You can e-mail details of your event to Essex Events please allow at least two weeks notice and I'm afraid we cannot guarantee to publicise everything.Ìý We prioritise events which we think will appeal to our listeners and we try not to publicise club events which happen every week.

How can I get work experience at Â鶹Éç Essex?

Like most parts of the Â鶹Éç, Â鶹Éç Essex offers a number of work placements throughout the year.Ìý You can apply for these via the Â鶹Éç's work experience website.Ìý Places are limited.Ìý If you need further information about working for the Â鶹Éç then there's lots of useful info and job adverts at the Â鶹Éç's jobs website.

I'm in a band, how do we get our record played?

Â鶹Éç Essex has signed up Mike Bromfield and Ollie Winiberg to present a weekly programme showcasing local unsigned bands.

The show is called "Â鶹Éç Essex Introducing …" and is on-air each Friday from 7pm.Ìý We will be giving local music makers a platform and it could be a route into getting played on our sister station Â鶹Éç Radio 1.

How can I hear a Â鶹Éç Essex programme again?

There is a Listen Again service available via the front page of this website.Ìý Click on Listen Again and choose which programme you want.ÌýÂ鶹Éç Essex programmes are now on the Â鶹Éç iplayer for 7 days following transmission. You can also listen live via the website by choosing the Listen Live option and Look East and Â鶹Éç London regional television content is also available.Ìý

How do I comment on Â鶹Éç programmes?

For comments about Â鶹Éç Essex you can send a letter or e-mail to the Editor, Gerald Main.Ìý Â鶹Éç Essex, 198 New London Road, Chelmsford, CM2 9XB.

For other Â鶹Éç programmes you can contact the Â鶹Éç complaints unit.Ìý You can also e-mail presenters via the presenter profile pages.

If you have any other questions about Â鶹Éç Essex please contact the Helpline on 01245 348348.

If you need any more information about the Â鶹Éç you can call 08700 100 222