Firstly, check if any other devices are using your internet connection at the same time. More devices on the same network will consume the limited bandwidth of the connection, so you may wish to disconnect devices that aren't needed.
If that’s not it, check your internet connection speed using one of the following:
- – On a mobile or tablet? Follow the links to download the app or search your app store directly.
How fast does my internet connection need to be?
Â鶹Éç iPlayer programmes stream at up to 5 Mbps or megabits (5000 kbps), depending on the quality. Our standard quality version is 1.5 Mbps (1500 kbps).
You’ll actually need a little more bandwidth than this to watch programmes on Â鶹Éç iPlayer. If you think your internet connection is slower than expected, please contact your internet service provider.