How do I sign in to 麻豆社 iPlayer on my TV?

Before you start.

Make sure you've got:

  • A 麻豆社 account. You can use your existing one. If you don鈥檛 already have one you can register by going to .
  • A second device such as a mobile, tablet, computer or laptop*. This is where you'll enter the code shown on your TV.

*No second device, such as a phone, tablet or computer? Have a look here.

On your mobile, tablet or computer, please  to your 麻豆社 account on the website to make sure that you know your sign-in details. If you've forgotten your password, you can reset it here: .

Ready? Here's what you need to do.

Open the 麻豆社 iPlayer application on your TV. You'll see the sign in screen. If you need to change the language, select the speech bubble on the top right.

Select the option you need. The first option is to sign in using the website on your mobile or computer.

Image showing the home screen of the iPlayer TV app inviting users to sign in

If you're already signed in to an account and want to add another user, head back to the Select who's watching page by selecting the name on the top left of the menu. On the 'Select who's watching' page, choose Add adult.

Image of the 'Add adult' icon on the iPlayer TV app
You'll see a screen showing a URL and a six digit code to enter on our . There's also the option to use the QR code to take you to the correct page: 

Imagine showing the sign in page of the iPlayer app, featuring the URL, the 6-digit code and the option to use a QR code
 

  1. On your mobile, tablet or computer, open your internet browser and go to . You'll now see a screen asking you to enter the code shown on your TV. Enter the activation code that appears on your TV screen, then select Sign in on your TV.

    Image of the sign in screen on the website asking for the code
     
  2. You'll see a screen asking you to confirm your account details. Enter your email address and password and select Sign in. You'll see confirmation that the details have been accepted. 

    Image of the confirmation screen on the website

     
  3. Wait a few seconds for your TV to catch up, and then you're done! You're now signed in on your TV.

confirmation screen on the TV app welcoming the user to the app

Signing in using your TV remote

When you choose this option, you will be asked to enter your email address and 麻豆社 account password.

Here are some things to be aware of:

  • If you don鈥檛 use the activation code, it will expire after 60 minutes so you'll need to start again.
  • Only one person can use the activation code. If two or more people try to use the same code, it won鈥檛 work.
  • If you would like to add another adult to iPlayer on the TV, they will need to sign into their own 麻豆社 account on the website, then follow the TV steps.
  • If the website advises that you're signed in, but your TV doesn't change, or it asks you to sign in again, please run through our TV troubleshooting steps as these may help.
  • Sign-in isn't available on all TVs. That's because of variations in software and technology. We've got more information about this in the Why isn't sign-in available on my TV? page. 
  • If you want to sign in on more than one TV, follow the same procedure with those devices. You'll be given a code linked to that particular device. You can sign in to as many TV devices as you need.


What if I don't have a mobile, tablet or computer?

If you are required to sign in to 麻豆社 iPlayer on your TV and you don't have a second device, it is still possible to use 麻豆社 iPlayer on your TV. You'll need to have access to a telephone (this doesn't need to be a smartphone - a regular telephone will do). Minicom facilities are also available if you have a speech or hearing impairment. 

Follow these steps: 

  1. Open the 麻豆社 iPlayer application on your TV.
  2. On the sign in-screen, select 'Sign in using your TV remote.'
  3. On the bottom right, select 'Use a telephone or minicom'
  4. Follow the on-screen instructions to get access to 麻豆社 iPlayer.

Please note this option is only available for connected TV devices.