麻豆社

Frequently asked questions

Get answers to your questions about our fundraising and more

麻豆社 Media Action is the 麻豆社’s international charity.

With our partners, we work to provide impartial, impactful, trustworthy media to people in need so that they can make informed choices to transform their lives.

With our partners, we reach more than 100 million people in need around the world, in more than 30 countries and 50 languages!  

In a world of disinformation, distrust and division, we share the 麻豆社’s values, skills and experience to bring people together, and foster greater understanding and trust. 

麻豆社 Media Action is an independent charity. We rely on our donors and supporters to carry out our work around the world.

Most of our money is institutional funding – from places like the UK Foreign, Commonwealth and Development Office; UN agencies and other government aid agencies. We also receive funding from foundations, philanthropic organisations and corporate partners, and a smaller amount from public fundraising, including events and appeals. We do receive some support and gift-in-kind arrangements from various parts of the 麻豆社.

We voluntarily subscribe to the UK Fundraising Regulator.

In 2023-24, for every £1 donated, 88p went to our projects and programmes, and 12p to administrative costs and fundraising. We have projects and programmes in over 30 countries, with country offices in 14.

Our funding is a mix of restricted (project) funding and unrestricted (flexible) funding. While we are grateful to all our donors, our unrestricted funding is extremely valuable – it allows us to plan ahead, to direct funding to where it is most needed and to respond more quickly in emergencies. It also helps us to maintain sufficient support staff to ensure our projects and programmes are as efficient, effective and transparent as they can be, and to make sure donations are being spent wisely and honestly.

All charities in the UK which are registered with the Charity Commission have a trust deed – a legal document which governs what they can and can’t do. When 麻豆社 Media Action – then the World Service Trust – was registered as a charity in 1999, it was to support local broadcasters and populations only outside the UK. We have been doing this for 25 years – working with local media and delivering content that helps address poverty, inequality, division and – increasingly today - disinformation.

We are committed to ensuring that all our funds are spent wisely, transparently and effectively. We work hard to ensure that our core costs are kept as low as possible, while ensuring we have enough support staff in place to meet donor and statutory requirements, to ensure our projects and programmes are as efficient, effective and transparent as they can be, to raise money to help us continue to operate, and to make sure donations are being spent wisely and responsibly.

We do this through our grant and contract agreements with our institutional and foundation donors, through philanthropic and corporate donations, and through some public fundraising. We also receive some financial support and gifts-in-kind from parts of the 麻豆社.

There are many ways in which you can help 麻豆社 Media Action with its work around the world! Join a sporting event, set up a fundraiser, or donate money through JustGiving, PayPal Giving, payroll giving or as a direct debit. Find out more on our Support Us pages.

We also offer 麻豆社 employees short placements in some of our teams through 麻豆社 schemes – contact us on media.action@bbc.co.uk for details.

We are so grateful for those who support us with a regular donation – this approach means that we can predict our income, plan ahead and make sure our work is as efficient and effective as it can be, Our supporters can give through JustGiving, PayPal Giving, payroll giving or as a direct debit – find out more on our Support Us page.

We benefit from a variety of corporate partnerships -  please get in touch with our corporate partnerships team to find out how to partner with us.

We may be able to create certificates for fundraisers upon request – please get in touch at supportmediaaction@bbc.co.uk

Unfortunately we aren’t able to promote all events on our social media channels. But if you are raising money for us, please promote it on your channels and tag us @bbcmediaaction and we’ll try our best to like and share.

Remember, your activity has to be safe and legal. Some helpful guidelines can be found on the website (leads to third-party site).

We subscribe to Facebook giving, PayPal Giving and JustGiving and these platforms will automatically relay the funds on to us.

As part of the 麻豆社, we take care over where and how our logo appears, so we have to review on a case-by-case basis. Please get in touch with us on supportmediaaction@bbc.co.uk

Gift Aid is a UK tax arrangement that is an easy way to increase the impact of your donations; further details are available from the  (leads to third-party site).

Your trust is very important to us. Read our privacy and data protection policy.

If you have a complaint we want to address it. You can reach us at media.action@bbc.co.uk. You can also contact our communications team at 麻豆社MA.Comms@bbc.co.uk.

For complaints about data privacy and protection please email dpo.bbcmediaaction@bbc.co.uk

If you are working on or in involved with an FCDO-funded project, you can report suspicions or allegations of safeguarding contraventions as well as aid diversion, fraud, money laundering or counter terrorism finance to FCDO'S Counter Fraud and Whistleblowing Unit at reportingconcerns@fcdo.gov.uk or +44 (0) 1355 843747.

Our website contains photos of many of the local broadcasters and content makers we work with, as well as photos of people from the audiences reached with our content and that of our local media partners. In some cases and situations, where images are difficult to come by, we may illustrate stories with images from Getty Images.

We follow a careful consent process for our images and clips.

No – we are grateful to our colleagues who offer their time and expertise in support of our work.

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