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In everyday language 'user generated content' or UGC is everything the public contributes to the Â鶹Éç that gets used in our programmes or on the website.

Examples might include:

• commenting on our Have Your Say discussion site, one of the blogs on the Â鶹Éç blog network, or on one of our message boards
• sending in a photo that you took on your mobile phone (like people did during the terrorist attacks on London in 2005, or the floods last summer)
• writing an online diary or review on one of the Â鶹Éç's local websites
• or texting or emailing in your views about a news story.

Maybe you've contacted us in a more traditional way - by writing in a letter, phoning up a topical radio phone-in programme, or calling up our newsrooms to tell journalists about something newsworthy you’ve seen or heard about.

If you have done any of these things, or contacted or sent material to us in another way, then you can help us by filling in this short online survey (it shouldn't take longer than five minutes):