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Tom’s working outside in the cold and Natasha brings a warming flask of soup. Tom says had he known the Titcheners were bidding for the ten acres, he wouldn’t have pulled out of the auction no matter the cost. Later, Helen asks Henry about his day. He sarcastically tells her it ‘was splendid mother’. When she tries to probe further he tells her he doesn’t care about the inheritance as Rob wasn’t his dad and storms off. She catches up with him in Tony’s workshop and suggests there’s help if he wants to talk. He becomes angry and reiterates he is fine and doesn’t need any help. Natasha and Helen catch up over a coffee. Helen says she is starting therapy and isn’t sure how she feels about it, which seems silly considering she’s had therapy in the past. Natasha then confides that she had therapy for six years after growing up with a bipolar father. Helen replies that after Rob’s death she finally feels that she can start to lay things to rest.
During a staff meeting Alastair reveals to Paul and Denise that Lovell James wants its veterinary nurses to start upselling impulse purchases. Paul is enthusiastic. Denise, however, is angry and says if she had known this was what she was coming back to she might not have returned. Later, things are frosty between them, with Alastair revealing he is not happy with the situation either but feels they have no choice. Denise says, regardless of Alastair’s orders, she is not doing it – and he can’t make her.