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Evri: Where鈥檚 My Parcel?

Panorama goes undercover to investigate the pressures of working in an Evri delivery unit, speaking to unhappy customers and couriers who say they struggle to make a living.

Our love of online shopping means at Christmas we鈥檙e more reliant than ever on parcel delivery companies to make sure our presents get delivered on time. Evri is one of the big players in the parcel market but also one of the most complained about delivery services.

Panorama goes undercover to investigate the pressures of working in one delivery unit, speaking to unhappy customers as well as couriers who say they struggle to make a living. Evri disputes these claims and says it provides a fast, reliable and cost-effective delivery service. It also says its couriers earn more than the national minimum wage.

11 months left to watch

28 minutes

Signed

Credits

Role Contributor
Reporter Zoe Conway
Director Jane Fellner
Producer Jane Fellner
Executive Producer Leo Telling
Executive Producer Tom Stone
Editor Karen Wightman

Broadcasts

  • Mon 15 Dec 2025 20:00
  • Mon 15 Dec 2025 20:30
  • Tue 16 Dec 2025 00:15
  • Sat 20 Dec 2025 00:35