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Gloria Hunniford, Julia Somerville and Louise Minchin investigate how scammers stole thousands from one woman after she had died. Why did the bank leave her account wide open to fraudsters? Also on the programme, the fake football ticket scam rinsing fans for thousands – who can you trust for match day tickets? And how one couple were locked out of their Amazon account by hackers and could not get back in, however hard they tried.