Bouncer George Bass on how to de-escalate conflict
Michael Rosen talks to door supervisor and author George Bass about his job, secret codes and walkie-talkie communication. George says words are his riot shield.
Michael Rosen talks to a door supervisor about his job. George Bass is the author of What The Bouncer Saw: Life on the Front Line of the Security Business, and he says words are his riot shield. He shares what he's learned about how to talk people down from fights and how to communicate with colleagues using secret codes and walkie-talkies.
Produced for 麻豆社 Audio Bristol by Beth O'Dea, in partnership with the Open University
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