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Do consumers still have the upper hand?
Our guests discuss the ethics of price manipulation and consumer empowerment.
This week an investigation by The Times reported that millions of passengers are being overcharged as train operators use a range of techniques to hide the cheapest fares.
Dr James Intriligator, professor of Innovation and Consumer Psychology at Bangor University and Jasmine Birtles, founder of consumer and finance website MoneyMagpie, discuss the ethics of price manipulation and consumer empowerment.
(Image: Online shopping. Credit: Thinkstock)
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