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GP: ‘We need a culture change from patients’

A GP has told Radio 5 Live that a “culture change� is needed from patients across the UK. New NHS figures show the number of patients registered with a GP in England has risen by nearly 7% since 2014, while the number of fully-qualified, full-time doctors has fallen by 3.7%.

Staff at Bolton Medical Centre have told 5 Live about the pressures they are facing on the frontline of the NHS, including the “pressures of workload� and “the relentless requests for appointments�.

Dr Atif Shafique also told 5 Live’s Tony Livesey there needs to be “culture change from patients� to help cut down on DNAs (Don Not Attends) and ease the pressures on GPs.

Director of SSP Health, Dr Shikha Pitalia, says that DNAs who are “wasting appointments� leave doctors feeling “very frustrated� because they “could have helped somebody else�.

Video by Radio 5 Live Drive.

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