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'By the time I got back to my uncle it was too late'
Julie Downie's uncle John Beardmore was one of two people who died when 999 callers had problems obtaining access codes for defibrillators from West Midlands Ambulance Service (WMAS). Both cases happened in a Staffordshire Moorlands village. Hear her experience and also Murray MacGregor from West Midlands Ambulance Service.
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