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Ringside seat on a therapy session

Ringside seat on a therapy session and why you can鈥檛 get an accessible taxi after 6pm in Northern Ireland.

Ever wondered what other people's therapy sessions are like? We meet a counsellor with her client and talk about the why and the how of building back the self esteem of a man who's had his legs amputated and wants to rejoin the dating scene.

Plus ... is getting a wheelchair accessible taxi difficult in your area? Find out why Northern Island has lost a lot of cab drivers these last few years (Clue: Covid didn鈥檛 help).

Presenter: Emma Tracey
Sound: Dave O鈥橬eill
Producers: Kirsteen Knight and Alex Collins
Series producer: Beth Rose
Editor: Damon Rose

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30 minutes

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听

4th June 2025

bbc.co.uk/accessall

Access All 鈥� episode 162

Presented by Emma Tracey

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听

EMMA-听听听听听听听听听听听听听听 If, like me, access is often the excuse that you use for getting out of sport then I鈥檓 very sorry to tell you that there is a mega relay covering most of the length of the UK over the next few weeks and it focuses on inclusivity in sports. And I鈥檝e got two of the people taking part in that relay with me now. We鈥檝e got Jess Camburn-Rahmani and Dr Julie McElroy. Hello ladies.

JESS-听听听听听听听听听听听听听听听听听 Hello.

JULIE-听听听听听听听听听听听听听听听 Hello.

EMMA-听听听听听听听听听听听听听听 Now, Jess, this is your fault this relay, isn鈥檛 it? You鈥檙e the CEO of a charity called Cerebra.

JESS-听听听听听听听听听听听听听听听听听 Cerebra is a very cool organisation. We do make bespoke equipment and toys for children. So, we start with what does the child want to do, and if they want to do adventurous things like surfing we can make a surfboard that meets their needs. We鈥檙e going to meet a little boy called Henry in Bridlington. He鈥檚 been working with us for a long time and he has an oxygen ventilator that he has to carry with him. And he鈥檚 an amazing cyclist so he has an adapted trailer that he carries his oxygen cylinder with him around wherever he goes.

EMMA-听听听听听听听听听听听听听听 Wow. So, what鈥檚 this Relay Your My then?

JESS-听听听听听听听听听听听听听听听听听 So, Relay My Way is an incredible challenge starting in Glasgow and stretching all the way down through the country from Scotland, through England, into Wales, finishing up at the Windsor Parallel Festival of Inclusivity. It鈥檚 occurring over 33 days. And the idea of it is that there are many charity events which are not inclusive of people who have disabilities; we wanted to create a really fun and challenging concept for anybody who wanted to take part, whether they are fully able-bodied or have a disability. It鈥檚 running, it鈥檚 cycling, it鈥檚 wheeling, it鈥檚 surfing, it鈥檚 anything that children and families want to do.

EMMA-听听听听听听听听听听听听听听 Now, Dr Julie McElroy, you are one of these athletes who took part in the relay on day one and you ran with a frame for 2.5kms. How was that?听

JULIE-听听听听听听听听听听听听听听听 I think it really captivated people鈥檚 imaginations along the route. I could see some people stopping their cars and looking at us, stop, clap, cheer. I was definitely out of my comfort zone because I had to navigate pavements, canal. I think the top speed that I got was 20 miles an hour.

EMMA-听听听听听听听听听听听听听听 20 miles an hour, wow! Like, is it a frame with some wheels that supports you while you run?

JULIE-听听听听听听听听听听听听听听听 It鈥檚 a frame like a tricycle without pedals. It鈥檚 just been announced that it will become a paralympic sport in Los Angeles 2028, so I鈥檓 absolutely delighted.

EMMA-听听听听听听听听听听听听听听 Wow, wow, wow! Frame running is going to be a Paralympic sport from 2028. You heard it first, guys. Jess, how can people take part?

JESS-听听听听听听听听听听听听听听听听听 People can take part in the Relay, if they go to Relay Your Way and if they put it into any search engine it will come up. They can go there and sign up to any stage. There鈥檚 lots of different stages for whatever you want to do, whether that鈥檚 a short swim, whether that鈥檚 a short skate. We are also going to 30 different schools, many of them SEND schools, so we鈥檝e got 9,000 children taking part as well, which is going to be an absolute joy.

EMMA-听听听听听听听听听听听听听听 Great. Jess and Julie, thank you so much for telling me about Relay Your Way. Now on with the show.

MUSIC-听听听听听听听听听听听听听 Theme music.

EMMA-听听听听听听听听听听听听听听 Hello, I鈥檓 Emma Tracey and this is Access All, the weekly disability and mental health podcast from 麻豆社 News. Now, later in this episode I talk to Phil and his therapist, Julia, who let cameras into their therapy sessions for a 麻豆社 documentary. Phil lost his legs, had some body image issues, wanted to get back on the dating scene so Julia helped him with that. Now, listen to the end of this interview because you will hear something that even Julia didn鈥檛 know.

Just also to give you some advanced warning, with all these proposed changes to disability benefits coming up, the government鈥檚 vote which might cement those is just around the corner. We鈥檙e going to have a Q&A in the next couple of weeks with a panel of experts. Now, if you have any questions about the politics, about the timescales, about how these changes might impact you, get in touch, send us your questions. We are ready for them. We will put them to our panel. You can email accessall@bbc.co.uk, or send it on a WhatsApp message, we鈥檙e on 0330 123 9480. And of course, if you haven鈥檛 done already, please do subscribe to Access All on 麻豆社 Sounds.

听听听听听听听听听听听听听听听听听听听听听听听听听听 But first, Access All has heard that if you are planning a night out in Northern Ireland and if you happen to need an accessible taxi to get there chances are that you will struggle to get one after 6pm. The availability of accessible taxis felt so poor to one man in Northern Ireland that he conducted his own investigation into the situation and found some shocking realities, including that there are two accessible taxis, two, in the whole of Londonderry. That man is disability rights campaigner Dermot Devlin. Dermot, you鈥檙e very welcome to Access All. What鈥檚 the craic?

DERMOT-听听听听听听听听听听 Thank you very much for inviting me on to talk about this today.

EMMA-听听听听听听听听听听听听听听 It鈥檚 a pleasure to have you on. We鈥檝e also got Stephen Anton from Fonacab, Northen Ireland鈥檚 biggest taxi service. Hi, Stephen.

STEPHEN-听听听听听听听听听 Good morning, Emma.

EMMA-听听听听听听听听听听听听听听 Good morning. First of all, let鈥檚 just establish what an accessible taxi is. What does a taxi need for it to be absolutely known as an accessible cab?

STEPHEN-听听听听听听听听听 In Northern Ireland taxis are classed in four different ways, class A, B, C and D. Class B taxis in Northern Ireland are those which are capable of transporting a wheelchair. Now, in many cases class B taxis look like a typical black London taxi, but it also might be something like a minivan or a multi-seater type minibus, anything up to nine seats, where the vehicle has been adapted to allow a passenger to travel while remaining in their wheelchair.

EMMA-听听听听听听听听听听听听听听 All right, Stephen, thank you for that. Let鈥檚 come to you, Dermot Devlin. Dermot, for context you have a rare condition which means that you describe yourself as being short and being a wheelchair user. Tell me about what it鈥檚 like using taxis in Northern Ireland for you?

DERMOT-听听听听听听听听听听 So, any time of night trying to get a taxi it鈥檚 extremely difficult to get them, for various reasons, because they don鈥檛 work after 6 o鈥檆lock.

EMMA-听听听听听听听听听听听听听听 Why do they not work after 6 o鈥檆lock, Dermot?

DERMOT-听听听听听听听听听听 We discovered that a lot of taxi drivers they were getting contract work from the health trusts to do hospital runs and doing contract work from the education board.

EMMA-听听听听听听听听听听听听听听 They were taking people to school and hospital and nursery, and then they were doing their day鈥檚 work and they were finishing, all the accessible taxis finishing at 6pm, which means that people who want to have a social life and need one can鈥檛 get one.

DERMOT-听听听听听听听听听听 Exactly. It just meant that anybody who was a wheelchair user we had to stay home at night. Disabled people we do have a social life, but we just need the accessibility to get there.

EMMA-听听听听听听听听听听听听听听 What鈥檚 your worst experience been with taxis in Northern Ireland, Dermot?

DERMOT-听听听听听听听听听听 Me and a friend went up to a concert in Belfast, it was a rock concert, we rang a few different depots and they didn鈥檛 have any vehicles available because they were stopping wheelchair taxis and using them to take large groups of people out.

EMMA-听听听听听听听听听听听听听听 So, those nine-seaters that Stephen was talking about at the minute, they were using all of those seats so they weren鈥檛 being made available for people who use wheelchairs who need them. Can we talk a little about how many there are in Northern Ireland? Because the population is about just over 2 million. How many accessible taxis are there for 2 million people?

DERMOT-听听听听听听听听听听 There鈥檚 only about two. There was a loss of 350 drivers since COVID, which meant that reduced the number of accessible vehicle drivers. I think there are only about ten or 11 at the moment. I鈥檓 not sure what the numbers are in Belfast.

EMMA-听听听听听听听听听听听听听听 We鈥檝e been told that there are 350 fully accessible, wheelchair accessible taxis for a population of just over 2 million, which does sound like very few.

DERMOT-听听听听听听听听听听 I find it impossible now if I want to go out at night. Anybody who鈥檚 a wheelchair user has to decide when you go into town to get something or fancy going to the cinema. We have to plan a few days in advance to go out and enjoy ourselves.

EMMA-听听听听听听听听听听听听听听 Which is very tricky in reality. You spoke to actually loads of people for this report. One of the people that you spoke to is Tony O鈥橰eilly, and he sent us this voice message:

TONY-听听听听听听听听听听听听听听听 I鈥檓 a disabled person living in the city of Derry. I鈥檓 a person with cerebral palsy so if I鈥檓 out and I need to travel someone and I don鈥檛 have my carer or my driver the only thing I can use is a taxi. I used to take taxis on a regular basis before COVID; I don鈥檛 now. You have to wait much longer now for a taxi than you used to. Amber and I were at a play last year, we rang the taxi at a quarter to 11, the taxi didn鈥檛 come until 25 to one. That鈥檚 why I don鈥檛 go out after 4 o鈥檆lock in the afternoon because taking a taxi is too risky and possibly sometimes no way home.

EMMA-听听听听听听听听听听听听听听 Thank you so much, Tony O鈥橰eilly for your voice message there. Now, Stephen Anton, you鈥檙e communications manager at Fonacab, Northern Ireland鈥檚 biggest cab firm. Why are there so few accessible taxis?

STEPHEN-听听听听听听听听听 There鈥檚 never actually been a huge amount of accessible taxis in Northern Ireland. The peak was actually about five years ago whenever there was 506. So, the drop from 506 to what it is now at 346 is roughly in line with the drop overall in taxi driver numbers in Northern Ireland.

EMMA-听听听听听听听听听听听听听听 That鈥檚 a huge drop though in accessible taxis.

STEPHEN-听听听听听听听听听 It鈥檚 a huge drop overall, and that鈥檚 part of the problem as well. Taxi driver numbers overall have dropped by half in the last ten years.

EMMA-听听听听听听听听听听听听听听 And why is that?

STEPHEN-听听听听听听听听听 Well, it鈥檚 a number of reasons. In 2014 the department that regulates the taxi industry in Northern Ireland introduced new regulations, new tests for how you became a taxi driver, and as soon as those tests were introduced it became much harder to become a taxi driver. So, in an average year the industry loses about 1,200 drivers, but it brings in about 200, so we get a net loss of about 1,000 drivers overall a year in Northern Ireland.

EMMA-听听听听听听听听听听听听听听 So, why do so few drivers who are there have accessible taxis? Because they own their own cars I鈥檇 imagine mostly.

STEPHEN-听听听听听听听听听 You鈥檙e very right, taxi drivers by and large in Northern Ireland elsewhere they own their own vehicles. So, as a self-employed person it鈥檚 their option to choose whatever type of vehicle that they want. Now, up until 2017 in Northern Ireland there was a premium charged on the fare for a multi-seater or a wheelchair accessible vehicle. But in 2017, because of disability discrimination rules, that was removed. What that meant then from 2017 onwards, while a taxi driver was incurring huge costs for buying the vehicle, converting the vehicle, maintaining the vehicle and running a wheelchair accessible vehicle鈥�

EMMA-听听听听听听听听听听听听听听 They weren鈥檛 getting any more back, they were getting that extra cost.

STEPHEN-听听听听听听听听听 Absolutely.

EMMA-听听听听听听听听听听听听听听 Stephen, why are there so few accessible taxis available after 6pm?

STEPHEN-听听听听听听听听听 Dermot鈥檚 right, taxi drivers by and large take contract work during the day. But having done a 12-hour day taking passengers back and forth to the likes of the renal unit in Belfast it鈥檚 an awful lot to ask them to work on then in the evenings. On top of that the other service provider for wheelchair users in the evenings, Disability Action Transport, they reduced their service hours in 2020 from finishing at 10pm to 6pm. And those reduced hours, reduced services have put further pressure on the taxi industry.

EMMA-听听听听听听听听听听听听听听 Stephen, what鈥檚 the solution in your opinion?

STEPHEN-听听听听听听听听听 First of all drivers need help in order to be able to purchase and convert these vehicles in the first place. There are grant schemes in other jurisdictions, for example in the Republic of Ireland the government there offered 17,000 euros to a driver for the purchase and conversion of a wheelchair vehicle. We鈥檇 like to see something like that here.

EMMA-听听听听听听听听听听听听听听 All right, Stephen. In Northern Ireland the Department for Infrastructure looks after this, and their minister, Liz Kimmins, sent us this statement:

LIZ-听听听听听听听听听听听听听听听听听听听 I recognise that the availability of wheelchair accessible taxis is a significant issue affecting those who rely on this type of transport for their daily work and personal independence. I have recently announced a phased review of taxi policy and legislation which will seek to find solutions around the lack of access to wheelchair accessible vehicles. My department also funds community transport which I intend to fully fund this year and is a lifeline for many people.

EMMA-听听听听听听听听听听听听听听 Anyone got any comments on that statement from Liz Kimmins? Let鈥檚 start with you, Stephen?

STEPHEN-听听听听听听听听听 We actually met with the minister last week, and one of the things that we said as part of this review was first of all we鈥檙e delighted to see that the review has come about and that wheelchair accessible vehicles is one of the first two priorities as part of this. However, there鈥檚 already legislation there, and if the consultation and the work on wheelchair accessible taxis isn鈥檛 going to start for another year, and then the legislation they鈥檙e hoping to bring in after that is after that we鈥檙e going to run out of time in this current mandate. Why not use the existing legislation and do something now?

EMMA-听听听听听听听听听听听听听听 Okay. Dermot?

DERMOT-听听听听听听听听听听 I welcome the statement that the minister made but, as Stephen said, there鈥檚 only two years left in her mandate and it leaves a very, very limited amount of time to do what needs to be done.

EMMA-听听听听听听听听听听听听听听 We鈥檒l be keeping an eye on this because I reckon this topic is going to have loads of our listeners chomping at the bit to tell us their stories of taxis in their area and issues around that if you're a wheelchair user or have a different impairment. So, Dermot, thank you so much for sharing your findings with us from Northern Ireland. And thanks also to Stephen Anton from Fonacab and to minister Liz Kimmins.

MUSIC-听听听听听听听听听听听听听 We鈥檙e not just a podcast. Find Access All on social media and read our articles on the 麻豆社 News website.

EMMA-听听听听听听听听听听听听听听 Now, this is the bit of the podcast where I get to talk directly to you, it鈥檚 just you and me. And I wanted to tell you about a powerful video that I caught on the 麻豆社 Ideas website this week. It鈥檚 called Deaf Behind Bars and it explores what life is like in prison for deaf inmates. Now, one of those featured is a BSL user. English is not his first language. He said that prison left him feeling completely isolated. And there鈥檚 another woman in the video who was a prison officer and became a prisoner and she wasn鈥檛 allowed the batteries for her hearing aids. It鈥檚 really, really interesting. Here鈥檚 a clip:

[Clip]

FEMALE-听听听听听听听听听听 Everything feels that little bit more frightening. [Banging, bells and shouting] Everyone has their own opinions on how hard prison should be, but with a disability it shouldn鈥檛 be any harder. I worked as a prison officer, so I was in jail on a daily basis. I then committed an offence and I spent three years and three months in prison. I wear hearing aids in both ears. I鈥檇 taken with me a supply of batteries. When I arrived at the reception area I was told that I wouldn鈥檛 be allowed to have those batteries with me. But then without them switched on I felt really vulnerable because I couldn鈥檛 then hear what was going on around me.

MALE-听听听听听听听听听听听听听听听 Prison environments they鈥檙e really run on sound, so not only do have you lots of voices going on at the same time but you have alarms, bells, tannoys, all making noise in the prison environment. And so if you can鈥檛 access that it means that you can鈥檛 hear if there鈥檚 a fire alarm going off, so it makes you more at risk.

FEMALE-听听听听听听听听听听 If you can鈥檛 hear what鈥檚 happening outside of your cell door or what might be coming you feel even less in control of your own surrounding.

[End of clip]

EMMA-听听听听听听听听听听听听听听 The video is just over five minutes long and it is really, really worth your time. You can find it by looking for the 麻豆社 Ideas website, which is a collaboration between the 麻豆社 and the Open University. And then within that looking for Deaf Behind Bars.

听听听听听听听听听听听听听听听听听听听听听听听听听听 Natasha emailed me, she is a deaf doctor who runs a deaf insights organisation called IDA. And their aim is to improve the outcomes and experiences of deaf people within the healthcare system. Natasha says she enjoys the podcast because it helps her understand the lives of other disabled people, and also it helps her keep up to date with the issues that the disabled community is interested in. So, thank you so much, Natasha. And actually we have Dr Grace Spence Green, a wheelchair using doctor, coming up on the podcast in the next couple of weeks, so hopefully you鈥檒l enjoy that. And also after the inquest into the death of deaf influencer, Imogen Nunn, some of the findings of that said that some deaf people were not treated well within the mental health community, so it鈥檚 really good to talk about that. And thank you for helping to shape our podcast, Natasha.

听听听听听听听听听听听听听听听听听听听听听听听听听听 So, there you go, if you want to talk to me send me a message. Email accessall@bbc.co.uk, or you can send us a WhatsApp, 0330 123 9480.

听听听听听听听听听听听听听听听听听听听听听听听听听听 There is a TV show on 麻豆社 iPlayer just now called Change Your Mind, Change Your Life, and it鈥檚 all about therapy. It鈥檚 presented by Matt and Emma Willis and it follows members of the public who see top mental health professionals for therapy and counselling, and they do it in front of the TV cameras. One of the brave souls who had their therapy sessions filmed was Phil. Phil, you鈥檙e with me. Hi.

PHIL-听听听听听听听听听听听听听听听听听 Hi, how are you?

EMMA-听听听听听听听听听听听听听听 I鈥檓 good, thank you. Phil had both of his legs amputated in recent years, and he wanted some help with body image so that he could start dating again. Also with me is the therapist he saw in the show, psychotherapist and grief expert, Julia Samuel. Hi Julia.

JULIA-听听听听听听听听听听听听听听听 Hello, lovely to be here.

EMMA-听听听听听听听听听听听听听听 Now, Phil, where are you talking to us from today please?

PHIL-听听听听听听听听听听听听听听听听听 [Laughs] I鈥檓 in Spain. A group of us from the rehab centre have decided to go on holiday. So, there鈥檚 four amputees, and there鈥檚 one lad who鈥檚 brought all his family as well, so there鈥檚 14 of us in total.

EMMA-听听听听听听听听听听听听听听 Wow! Everybody鈥檚 equipment make it through the airport all right?

PHIL-听听听听听听听听听听听听听听听听听 Yeah, just about, yeah. The weather is gorgeous and it鈥檚 really nice.

EMMA-听听听听听听听听听听听听听听 Now, let鈥檚 move on to the show that you took part in, Change Your Mind, Change Your Life. Tell me a little bit about life before you had to have your legs amputated?

PHIL-听听听听听听听听听听听听听听听听听 I was a chef, fairly successful, just about to open a restaurant in my home town. I was admitted to hospital, rushed in, and sepsis had set in and I lost my right leg below the knee, and that was in 2019. And then everything changed from then: I couldn鈥檛 do the job I was doing in the past, had to refigure out what I wanted to do with my life and how I was going to manage if I was permanently in a wheelchair. So, everything changed to be fair.

EMMA-听听听听听听听听听听听听听听 And then you had to get the other leg amputated and from an infection as well?

PHIL-听听听听听听听听听听听听听听听听听 Yeah. Well, you overcompensate with the left leg, so obviously I had an issue, I started running and I got a blister which developed into an ulcer, which then developed into an infection in the whole of the foot. So, in 2022 I decided to have that one amputated below the knee. And since then I鈥檝e never looked back really with the health side of myself.

EMMA-听听听听听听听听听听听听听听 So, that was a decision, they weren鈥檛 planning to amputate it. Why did you decide to do that?

PHIL-听听听听听听听听听听听听听听听听听 Because they wanted to take big chunks out of the foot and toes and all sorts, and I just thought I can鈥檛 keep going back and forwards to hospital again for the next two or three years, however long it might take. And I just thought for my own peace of mind and my own mental health I decided to have it off below the knee.

EMMA-听听听听听听听听听听听听听听 Right. And tell me a bit about your life in the first year or two after that. You said you had to change everything. What did you do?

PHIL-听听听听听听听听听听听听听听听听听 Well, I struggled. I lost my job. I was relying on people to take me to hospital appointments. I completely lost my own independence.

EMMA-听听听听听听听听听听听听听听 And did you get any therapy for that back then?

PHIL-听听听听听听听听听听听听听听听听听 Yeah, I had a bit of CBT.

EMMA-听听听听听听听听听听听听听听 So, cognitive behavioural therapy?

PHIL-听听听听听听听听听听听听听听听听听 Yeah. It鈥檚 very directive, it鈥檚 like oh, get up and make your bed and have a shower, and sets yourselves goals. I do that anyway so I just didn鈥檛 think it was the right kind of therapy for me. I needed more the emotional side, which it didn鈥檛 provide, to be fair.

EMMA-听听听听听听听听听听听听听听 And nobody was offering you that?

PHIL-听听听听听听听听听听听听听听听听听 No.

EMMA-听听听听听听听听听听听听听听 Okay. Julia, does that happen a lot? Do many people either not get therapy after they鈥檝e become disabled or they get the wrong therapy maybe?

JULIA-听听听听听听听听听听听听听听听 I think it鈥檚 very individual and on one level unique. But I think it鈥檚 probably extremely common, Phil鈥檚 story, that the psychological impact of a massive loss and trauma like losing his legs isn鈥檛 fully taken on board. CBT is an effective therapy, I think particularly for addictions, for smoking. But Phil, I hope you're all right with me saying this, I think in some ways your capacity to get up and move and keep going was really important, but it was also the thing that meant that you didn鈥檛 deal with the psychological wound because you are so good at putting on a show.

PHIL-听听听听听听听听听听听听听听听听听 Yeah.

EMMA-听听听听听听听听听听听听听听 I think, I mean we did get Phil鈥檚 description of CBT, but I think we should probably get a psychotherapist鈥檚 brief description of what it is.

JULIA-听听听听听听听听听听听听听听听 So, CBT is cognitive behavioural therapy, which is if I change my thinking it will change my feeling, and that will change my behaviour. So, if you鈥檙e someone who has what I call a shitty community, you keep saying to yourself I鈥檓 an idiot, I鈥檓 an idiot, you鈥檒l then feel like an idiot, you go to your interview and you behave like an idiot. So, if you change it to I鈥檓 good enough, I can apply for this job, you have the feeling I鈥檓 good enough and that will affect how you are in the interview.

EMMA-听听听听听听听听听听听听听听 I know all about that committee, Julia.

JULIA-听听听听听听听听听听听听听听听 Do you?

EMMA-听听听听听听听听听听听听听听 Yeah [laughs]. Phil, let鈥檚 go on with your story. You did a really smashing job of getting yourself back 鈥� excuse the pun here 鈥� on your feet. You went back to university. But you wanted some body image help because you wanted to start dating, right?

PHIL-听听听听听听听听听听听听听听听听听 I did, yeah. Before I went to obviously therapy with Julia I had a voice that kept telling me I was half a person, circus freak when I looked in the mirror and things like that. And so I had this derogatory voice and so that鈥檚 held me back from going out on dates because I felt like if I did get rejection it would be because of the legs, not anything else.

EMMA-听听听听听听听听听听听听听听 I mean, you were saying some horrible things to yourself. How would you both describe the therapy sessions that you did for the programme?

PHIL-听听听听听听听听听听听听听听听听听 I was really sceptical at first because I just couldn鈥檛 find a way that Julia was going to reconnect me with my body image and my legs, because they鈥檇 gone. It鈥檚 not like I was 20 stone, I could have a gastric band and transform myself; I just couldn鈥檛 understand how she was going to reconnect myself with me. And then all of a sudden it just felt that Julia listened, cared and built a rapport with me, and I just opened up. And I just found it really easy for me to talk to Julia, and that was the main thing to be fair.

EMMA-听听听听听听听听听听听听听听 Okay. And Julia, what was going on in your mind?

JULIA-听听听听听听听听听听听听听听听 I mean, I think that the main thing that enables you to be able to work with someone effectively is building trust. And so when Phil says that he felt that I was listening and that I cared, I mean it鈥檚 genuine, [laughs]; that鈥檚 my job as therapist is to listen and to care. And that in and of itself I think is very powerful.

EMMA-听听听听听听听听听听听听听听 I鈥檝e spoken to lots and lots of disabled people about mental health and therapy over the years. How do you find the right therapist for you?

JULIA-听听听听听听听听听听听听听听听 I think my job is to build the rapport. So, I create the environment where I am not judging, where I鈥檓 empathic, where I鈥檓 genuine. And if I can do that that facilitates a space where he sees witnessed and seen and heard and known, and that then creates a trust in himself to be able to trust the aspects of himself that they don鈥檛 dare look at on their own.

EMMA-听听听听听听听听听听听听听听 Okay. And Phil, did the therapy work? And what kind of strategies have you taken from it?

PHIL-听听听听听听听听听听听听听听听听听 Absolutely. I think the connectivity of the dark side of the voice it was me protecting myself was a bit of a light bulb moment. I was able to quieten down that voice. It鈥檚 still there and it鈥檚 still there today, but it鈥檚 not as loud as it was and it鈥檚 not as controlling as it was.

EMMA-听听听听听听听听听听听听听听 One of the things you said you do is you go off for a loud scream every now and again.

PHIL-听听听听听听听听听听听听听听听听听 Yeah, we found out obviously during the sessions that I still had a lot of anger from losing the legs and how I lost them and things like that. So, I take myself off to Fairhaven Lake in Lytham and I sit in the car and I just scream at the steering wheel and bash it and whatever. The first time I did it it lasted for nearly 45 minutes. I think I鈥檓 down to about five now.

EMMA-听听听听听听听听听听听听听听 Wow, your steering wheel will thank Julia for that I鈥檇 imagine.

JULIA-听听听听听听听听听听听听听听听 [Laughs]

EMMA-听听听听听听听听听听听听听听 Philip, you wanted to date. Have you gone on a date?

PHIL-听听听听听听听听听听听听听听听听听 I have, yes.

JULIA-听听听听听听听听听听听听听听听 Have you? I don鈥檛 know that. I鈥檓 so excited.

PHIL-听听听听听听听听听听听听听听听听听 [Laughs]

JULIA-听听听听听听听听听听听听听听听 That鈥檚 news. Look at you laughing away. Wow.

EMMA-听听听听听听听听听听听听听听 [Laughs] tell us about it.

JULIA-听听听听听听听听听听听听听听听 Yeah!

PHIL-听听听听听听听听听听听听听听听听听 Just I went on a date. I already knew the lady obviously in question and I just asked her and she said yes. And we鈥檝e just been dating since then. It鈥檚 been about one and a half months.

EMMA-听听听听听听听听听听听听听听 And did you have to give yourself any talkings to about the legs as you moved further into your relationship?

PHIL-听听听听听听听听听听听听听听听听听 No, because that voice is quieter now than it鈥檚 ever been. And like I said to Julia during the session, I鈥檓 holding its hand and I鈥檓 taking it on a journey.

EMMA-听听听听听听听听听听听听听听 Oh, that鈥檚 beautiful. And you鈥檝e actually decided to study psychotherapy and counselling.

PHIL-听听听听听听听听听听听听听听听听听 Yeah, I qualify in the next few weeks.

EMMA-听听听听听听听听听听听听听听 Oh, amazing! And you work with amputees; what kind of special skills do you bring to that?

PHIL-听听听听听听听听听听听听听听听听听 I volunteer for the Amputation Foundation, so they refer people to me who are pre- and post-op, dealing with issues from practical issues as well as emotional issues. And we just talk about where they鈥檙e at and how far they鈥檝e come and just help them on a journey that it鈥檚 a slow process. We can鈥檛 rush these things with especially the emotional side of losing the legs and stuff like that.

EMMA-听听听听听听听听听听听听听听 And is there a bit of grief as well, you know Julia being a grief specialist?

PHIL-听听听听听听听听听听听听听听听听听 Yeah, because I think you have to go through the process. It鈥檚 a grieving process of the past life that you鈥檝e had and then the acceptance that you鈥檝e no longer got a leg or an arm or whatever, and then the acceptance of the life you鈥檝e got moving forward. And you鈥檙e trying to help those people to achieve that.

EMMA-听听听听听听听听听听听听听听 Wonderful. Thank you so much. Change Your Mind, Change Your Life is on iPlayer now. And thank you very much to Phil and Julia Samuel. And Phil, you can now go and enjoy the rest of your holiday.

PHIL-听听听听听听听听听听听听听听听听听 Thank you very much. Nice to see you again.

JULIA-听听听听听听听听听听听听听听听 Phil?

PHIL-听听听听听听听听听听听听听听听听听 Yes.

JULIA-听听听听听听听听听听听听听听听 You鈥檝e been dating two and a half months?

PHIL-听听听听听听听听听听听听听听听听听 Yeah.

JULIA-听听听听听听听听听听听听听听听 Amazing.

PHIL-听听听听听听听听听听听听听听听听听 When obviously the series ended and stuff I just thought just give it a go, if it doesn鈥檛 happen it doesn鈥檛 happen and if it does it does. And I just thought just give it a go, give it a chance. Like I said, I opened myself up to the therapy sessions and I just thought yeah, you鈥檝e got to experience something different, and I just thought right, just go for it.

EMMA-听听听听听听听听听听听听听听 Proud therapist, Julia?

JULIA-听听听听听听听听听听听听听听听 Yeah, very proud.

EMMA-听听听听听听听听听听听听听听 [Laughs]. What a lovely way to end an interview. That was just about it for this episode. You can subscribe to us, please do, on 麻豆社 Sounds. You go in there and search for Access All. And you can find us on social media; we鈥檙e over there on X and on Instagram @麻豆社AccessAll. See you next time. Bye.

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