麻豆社

Dawn Lord believed she was attending an appointment at the University Hospital of Hartlepool to discuss future procedures when her doctor told her she needed to take a biopsy.

Mrs Lord was not told what that would involve and, when it failed, she was given a "traumatic" hysteroscopy - an examination using a small telescope-like device inserted into the cervix - without understanding what was happening.

The North Tees NHS Hospital Trust apologised to Mrs Lord for not meeting "the high standard of care" they aimed to provide and paid her 拢400 in compensation.

Amy Oakden met her.