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Why have there been 'severe postal delays'?

Residents of Worcester, Upton and Malvern have told the 麻豆社 that they only get one delivery a week, with post often arriving as one weekly 'drop' held together by an elastic band.

Tom Edwards reports.

A statement from Royal Mail said: "We take any reports of delay seriously, and will further investigate these concerns."

It adds: "We want to reassure customers that the overwhelming majority of mail is being delivered on time. Where a route is affected we prioritise any delayed items the following day."

Image credit: 麻豆社/Jeff Overs

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