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Refunds: Hidden Tricks

Struggling to get a refund?

Consumer journalist Rebecca Wilcox reveals the tricks some companies use to avoid paying up, from giving you the runaround to making the process so complicated you give up. Plus, how to use your consumer rights to fight back.

To watch this with subtitles go to 麻豆社 iPlayer and search for Morning Live from 01/07/2026.

Release date:

Duration:

8 minutes