Freeview & Freely

Can mobile networks cause me interference?

Anonymous — Thu, 03 Oct 2019 13:47:06 +0000

Can mobile networks cause me interference?

Mobile phone operators are continually expanding and updating their coverage. There is a small chance some signals may interfere with your Freeview reception.

Restore TV provides support for problems with TV received through an aerial - such as Freeview, BT, TalkTalk or YouView - caused by mobile signals. Their role is simple - to make sure you can still watch TV when mobile signals are upgraded.

If you would like more information about mobile interference, and to determine whether you are affected, simply contact Restore TV on 0808 13 13 800, or visit the Restore TV website.

Anonymous (not verified) 03 October 2019

Could the quality of my television installation have any effect on interference?

Anonymous — Thu, 03 Oct 2019 13:47:06 +0000

Could the quality of my television installation have any effect on interference?

Many cases of perceived interference, are a direct result of a poor quality, or damaged installations. It is your responsibility to ensure your receiving equipment is of good quality, and is appropriately maintained. Before proceeding further, you may wish to give your system a health check by a local approved aerial installer. To see what makes a good installation, please see our Good Installation guide.

Anonymous (not verified) 03 October 2019

Why can I not receive all the Freeview channels?

Anonymous — Thu, 03 Oct 2019 13:47:48 +0000

Why can I not receive all the Freeview channels?

Not all areas of the UK are served by all six Freeview (DTT) multiplexes. However, everyone can receive a minimum of three which carry all the main Public Service Broadcast channels. This includes the two multiplexes funded by the television licence fee. See our Transmitter checker tool to see what TV multiplexes, and which �鶹�� services are available on your transmitter. We also have a useful guide about television multiplexes.

For further information can be viewed on the Freeview website.

Anonymous (not verified) 03 October 2019

Why are subtitles sometimes delayed or out of sync?

Anonymous — Thu, 03 Oct 2019 13:48:41 +0000

Why are subtitles sometimes delayed or out of sync?

For programmes which are normally pre-recorded, we create the subtitles in advance. A technician uses the audio and picture to sync them with what’s happening on screen. For a programme broadcast live, (like the News), subtitles will be generated as it is broadcast, which is a complex and problematic process. This means you’ll often notice a delay when watching live programmes.

For more information about subtitles on iPlayer visit this link.

Anonymous (not verified) 03 October 2019

What is an EPG?

Anonymous — Fri, 25 Oct 2019 17:40:03 +0000

What is an EPG?

EPG stands for Electronic Programme Guide. It's an on-screen menu that tells you what TV and Radio programmes are available on your television. You normally find the EPG by pressing a button, such as ‘Guide’, on your TV/Set-top box remote control.

EPG functionality differs slightly depending on what platform you use (Freeview, Freesat, Sky, etc.). Most allow you to see what programmes will be available for up to a week in advance. Some offer additional functionality, like the ability to see what programmes have been on in the previous week and then watch them using on-demand players like �鶹�� iPlayer.

If you want to know what programmes are on the �鶹��, as well as using the EPG on your television, you can also look at the �鶹�� TV Guide in �鶹�� iPlayer.

Anonymous (not verified) 25 October 2019

Will an amplifier/booster help improve my Freeview reception?

Anonymous — Fri, 25 Oct 2019 17:40:03 +0000

Will an amplifier/booster help improve my Freeview reception?

An amplifier/booster can help make a weak signal better however; it should be used as a last option. It is worth ensuring that your installation is in good order, otherwise fitting an amplifier could make your reception worse. There are many different types of amplifiers and boosters on the market and it is important that you purchase the correct one for your installation. See this link for further information.

Anonymous (not verified) 25 October 2019

Will a filter help improve reception?

Anonymous — Mon, 28 Oct 2019 14:05:02 +0000

Will a filter help improve reception?

A filter can help by removing unwanted signals. It is worth ensuring that your installation is in good order otherwise fitting a filter could make your reception worse. There are many different types of filters on the market it is important that you purchase the correct one for your reception problem. For further information see this help guide.

Anonymous (not verified) 28 October 2019

Is there a life-expectancy of an outside aerial?

Anonymous — Tue, 23 Jun 2020 13:45:02 +0000

Is there a life-expectancy of an outside aerial?

An aerial over 8 years old can corrode and become less sensitive at certain frequencies, or water can leak into the cable. If you are in a very exposed area or on the coast, it is more likely your aerial gets damaged or worn out quicker. A health check of the installation by a qualified aerial installer could reveal the issues and what changes could be made to improve the signal.

Further information on aerial installations.

Anonymous (not verified) 23 June 2020

Is my local radio available on Freeview/Freely?

Anonymous — Wed, 17 Mar 2021 14:45:03 +0000

Is my local radio available on Freeview/Freely?

Most �鶹�� Local Radio services are available on Freeview/Freely, You can view the radio services on Freeview or Freely.

Anonymous (not verified) 17 March 2021

Why does my television picture break up with tiny squares (pixellation), or is lost completely with a “no signal” message, when the weather warms up?

Anonymous — Fri, 09 Apr 2021 09:55:03 +0000

Why does my television picture break up with tiny squares (pixellation), or is lost completely with a “no signal” message, when the weather warms up?

This usually happens in warm fine weather, where atmospheric conditions cause television signals to travel much greater distances than they normally would. As a result this can block or interfere with television signals from local transmitters, or the links between transmitters. For more information, please visit our page on how weather can affect your Television reception.

Anonymous (not verified) 09 April 2021