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More than one and a half thousand families have received letters from the Co-Operative Funeralcare offering them a refund because embalming services they paid for their relatives weren't carried out. We find out why. The story of one of the growing number of people who are divorcing their spouses online. Plus, we examine new software which means shops can send offers to your smartphone as your walk in the door and why some people with disabilities get hit with a double bill on a theatre visit.