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We speak to a mother who lost her son due to 'undoubted failures' by hospital staff and a former NHS Trust chief executive explains how you can turn around failing services. Also on PM, we hear how listeners are staying cool on the hottest June day on record. And as Scotland prepare to face Brazil in the World Cup, we speak to the 93 year old icon of the Tartan Army who has seen the two teams play before and will be there again tonight.