Episode details

Available for 29 days
This week there’s a boost for anyone planning a summer treat - the Government is cutting Value Added Tax from 20% to 5% on some restaurants and leisure activities for the summer - in a temporary move designed to ease the cost of days out. But will it actually make a noticeable difference at the till? We explore summer activities on a budget and ask what the Chancellor's VAT cuts mean for you. Ten years ago there were many predictions being made on how much money Brexit could save us. So how are we faring as consumers ten years on? Plus, why can it be so tricky to get items delivered to Northern Ireland? We ask why postage costs and delays can vary widely depending on the retailer – and even where your parcel is sent from - and try to get some answers. We hear from one listener whose clothing return missed the deadline for a refund because it wasn’t collected from the parcel pick up point by the courier for over a week - and help her pursue her case. From supermarket points to glossy cashback apps promising money straight back into your bank account - it all sounds like a win. But how much are you really saving with cashback, and what's the catch? And if you have a story or experience you want to share with Consumer Fight Back get in touch by emailing the team at: cfb@bbc.co.uk
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