麻豆社

Use 麻豆社.com or the new 麻豆社 App to listen to 麻豆社 podcasts, Radio 4 and the World Service outside the UK.

Episode details

World Service,06 Apr 2010,25 mins

Customer Service

Global Business

Available for over a year

This week Peter Day talks to Professor Ranjay Gulati of Harvard about his book Reorganise for Resilience, and suggests companies can grow their business even in these difficult economic times, by improved customer insight.

Programme Website
More episodes