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Available for over a year

Fraud reporter Shari Vahl investigates how criminals have been able to break into Natwest customer bank accounts using only a mobile phone number and other publicly available information. She demonstrates how simple the process is by accessing a colleague's account and transferring money out of it and into her own. Natwest says as a result it has tightened its security systems. First broadcast on You & Yours, 3 March 2016.