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Lorraine Kelly, presenter of the programme The history of the Eurovision Song Contest, puts Riga in the wrong country. Producer James Finlayson apologies profusely. Why has the World Service forgotten most cities in its time checks and programme promotions? Bobby Seiler from the Music Department responds to questions on when prizes are given out. Who monitors technical faults in World Service transmissions? Mark Deutsch, Head of Broadcast Networks replies.
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