Episode details
Available for over a year
They're overworked, under-appreciated, and mostly not very good at their jobs. Lucy Kellaway asks do we really need managers? Wouldn't it be better if we just got rid of them altogether? We hear from the frontline why it's so tough to manage. Could an Al-Qaeda memo prove the key to why hierarchy is necessary to get things done? First broadcast on The Joy of 9 to 5, 13 April 2016.
Programme Website