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Angry parents are demanding a refund after children's festival "Kidz Fest" in Essex did not live up to their expectations. Caroline took her family there and told PM's Eddie Mair it was meant to be a happy day but "descended into chaos". Criminal barrister Andrew Taylor said parents could complain to their local authority's Trading Standards and the organisers could be sent to prison if a court finds the advert was untruthful and has deceived people. (Photo: A cardboard castle at Kidz Fest. Credit: The Sun)
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