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Radio 5 Live,1 min

Charges scrapped at train station loos

5 Live In Short

Available for over a year

What鈥檚 a fair price to pay when nature calls? For travellers in London, it could be nothing at all - Network Rail has scrapped the charge for its public toilets at Victoria and Charing Cross. This comes after figures show that in the last nine years, passengers collectively paid 拢6.4m to use Victoria station鈥檚 toilets alone. Commuters at Victoria usually have pay 50p to use the facilities. Network Rail says the move will help to improve customer relations. Raymond Martin, from the British Toilet Association, told 5 live 鈥渢oilets are a massively important thing - if you can鈥檛 get relief, it ruins your day.鈥 He said: 鈥渨hen you find a good toilet, you鈥檒l go back to it time and time again, you鈥檒l take your family and friends - it pays to have good toilets.鈥 This clip is originally from 5 live Breakfast on Saturday 10 December 2016.

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