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Episode details

World Service,4 mins

How bank customers targeted by fraud are hitting back

World Business Report

Available for over a year

As global online banking fraud rockets, customers of one institution, Spain's Santander, are starting to revolt after being told they weren't careful enough with their transactions. Recent victims include a community football group facing closure after scammers stole all their savings and a businesswoman who still can't believe she handed over around a quarter of a million dollars to fraudsters. A campaigner has decided that enough is enough and is asking customers affected to contact him so they can take collective action. The 麻豆社's Mike Powell investigates. Photo: Angry woman on phone Credit: Getty Images

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