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Raegan takes us to a mortuary and she reflects on one funeral she will never forget. In this episode, we hear about the process of what happens when someone who has died arrives in Raegan’s care, and how a hair and beauty salon for the deceased compares with visiting a beauty hall in town. We also hear a moving conversation Raegan has with her Godfather Stephen about what it was like to arrange a funeral for someone very important in her life. Stephen’s mother passed away suddenly but already had some unusual requests prepared for her funeral.