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Pushpa NM from Bangalore in India had a chance encounter which set her life on a new path. After she helped a blind man to cross the road, he asked her to assist a friend of his to transcribe the answers in an exam he was about to sit. Pushpa has gone on to help over 1,000 disabled people write their exams, and received a presidential award as a result. She told her story to Outlook's Hetal Bapodra.