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Available for over a year

Days on from issues at Shalford Treatment plant there are still properties without water. Thames Water have told us most customers are now back in supply, and have apologised for the ongoing disruption. They've issued this statement "We’ve reopened bottled water stations at: Crown Court Car Park, The Burys, Godalming GU7 1HR Artington Park and Ride, Old Portsmouth Rd, Guildford GU3 1LP We’re continuing to fix airlocks (trapped air) in our pipe network that are causing issues for customers in areas around Munstead Heath Road, High Street Bramley, Thorncombe Street and Horsham Road. If you have low pressure or no water and live outside of these areas, please let us know on 0800 316 9800. We’ll issue compensation automatically to customers in line with our Customer Guarantee Scheme, and payments will be made within one month." Reporter Adrian Harms has been speaking to residents.