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Three months ago she had raw sewage in a basement. Hear how it's all changed for Herefordshire mum Kianne Brown and her family, who begged to be moved from her old home in Kington due to its condition. After approaching Â鶹Éç Hereford & Worcester because she felt she had nowhere else to turn, Kianne is now urging other people living in poor quality social housing to speak out, because it can make a difference. Kianne told our reporter Tom Edwards how, after living in a hotel, life is so much better, her family is now living in a flat in Hereford that they love, rather than loath.