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East Midlands Ambulance Service (EMAS) has declared its first ever critical incident after flooding hit the region. EMAS raised its resource escalation action plan to level four - the highest level that indicates a potential for failures in the service - in response to pressures on the NHS and ambulance services on 26 November. It has remained at that level ever since and, at 18:00 GMT on Monday, EMAS declared a critical incident due to a combination of "significant patient demand, pressure within hospitals and flooding". EMAS's directory of operations Ben Holdaway spoke to Â鶹Éç Leicester's Rob Sissons.