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The NHS has transformed lives for 70 years by providing free care at the point of access, but it now faces major pressures. Long waits, overcrowded A&E departments and low staff morale are increasingly common, with GP surgeries under strain nationwide. One practice in North Lincolnshire is using new technology to improve access and speed up care for patients. In North Lincolnshire, GP services are feeling the strain as pressures on the NHS grow. Riverside Surgery in Brigg is trying a different approach, using new technology to speed up prescriptions and online appointments. Our reporter Crispin Rolfe spent the morning finding out how it’s helping patients get the right care more quickly.