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An Essex pharmacist says using artificial intelligence and robotics is taking the strain off their services, as demand from patients grows. Cross Chemist in Benfleet sees up to 30 people a day and prescribes 11,000 medications a month, but believes investing in new technology is helping free up their time. Pharmacist Hema Patel has been showing Â鶹Éç reporter Matt Knight how everything works... Picture credit: Matt Knight/Â鶹Éç.