Episode details

Available for over a year
Having cancelled a contract with a storage facility, Rita’s son was surprised to find he had still been charged for the next month. But they soon learned a valuable lesson about the importance of reading the Terms and Conditions. For more consumer stories, listen to the JVS show live on Âé¶¹Éç 3CR, weekday mornings from 10am. If you have a consumer problem, email jvsshow@bbc.co.uk
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