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Radio 5 Live,13 Oct 2026,8 mins

Oil costs: what's going on?

Voice of the UK

Available for over a year

Heating oil customers facing soaring bills have been promised better regulation of the sector by the government. Ministers say they will tighten up rules, promote competition and give customers clearer compensation routes if things go wrong. Minimum order levels, set for some customers, will be reviewed. Prices are close to have doubled in the past year but it's not clear when the stricter rules will take effect. 5 live listeners shared their thoughts with Nicky Campbell.

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