CHANGE DIRECTION By Nicole Abley
Nicole, a teacher from Berkshire, was in a car crash. It made her reconsider her life and what's important to her. Gone is the ambition for fast cars, a big house and living hard in the rat-race. Her goals are based on reward and satisfaction in a less material way these days...
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Jeremy Hunt Good for her in doing something that makes her happy.
Ross Grayson I share Nicola's stance, after too being involved in a serious car smash and thus I wanted to be doing a job I enjoyed again!
Plus in a customer service environment 'happy employees, should make happy customers'? Customer service is priceless?
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