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Annual Review 2005/06
Reports on compliance and regulatory matters

6. People

Training and Development
Training and development continues to be a priority for 麻豆社 World Service. During the year 拢2.7 million was invested in this area. Staff at all levels have access to a growing range of opportunities through coaching, courses, workshops, online learning and secondments. A specific priority has been to put all editorial staff through a development programme of core editorial skills and knowledge building, particularly through the use of online modules covering areas such as reporting the European Union.

麻豆社 World Service has been committed to developing its leadership talent through management training, coaching and mentoring. Specifically, 68 managers completed the 麻豆社 Leadership Programme at Ashridge Business School during 2005/06, bringing the total number of managers who have completed the programme to date to 225.

The focus this year is to develop further the management skills of our 32 Heads of Language Services, and a specially commissioned 18 month development programme was launched in January 2006.

Occupational Risk Management
The management of occupational risk has continued to be a high priority for 麻豆社 World Service in the past year and a number of significant improvements have been made.A new dedicated Head of Business Continuity and Risk Management has been appointed to manage these activities and to lead a programme of further developments, working closely with specialist professional advisors in the 麻豆社鈥檚 Occupational Risk Management team.

A new business continuity strategy has been agreed and a series of investments is being made to strengthen 麻豆社 World Service鈥檚 response to the increasing range of global threats faced.With a growing number of staff working internationally, ensuring their safety and security has been a key area of work.A rolling programme to review risk management in international offices has been implemented and a comprehensive guide on managing health, safety, security and business continuity internationally has been published.

Advising, training and equipping staff deployed to hostile environments, including war zones and areas affected by natural disasters, has also been a vital area of work and 麻豆社 World Service continues to be supported by the 麻豆社鈥檚 specialist High Risk Team.

Work has also taken place in a variety of areas to ensure compliance with new or changing legislation including construction management, noise management, and environmental management with all activities contained within a detailed divisional action plan.

Internal Communication
Progress in improving internal communication is measured by an annual survey of staff opinion conducted by MORI.The latest of these, conducted in November 2005, provided very strong evidence that staff 鈥渦nderstood the need for change鈥.The most improved areas were managers 鈥渒eeping staff better informed about changes鈥 and creating 鈥渁n environment where people can work creatively鈥. Other improvements were in giving staff feedback on performance. Staff also felt that internal communication was becoming more 鈥渙pen and honest鈥. Lower scores targeted for improvement are 鈥 unlocking more of the talent in 麻豆社 World Service, making sure the top team listens more to the concerns of colleagues and exploiting technology more effectively to help staff do a better job.

Regular formal and informal discussions are held with the recognised trade unions: BECTU (Broadcasting Entertainment Cinematograph and Theatre Union) and the NUJ (National Union of Journalists).

Diversity

Proportion of ethnic minorities
The composition of the workforce of 麻豆社 World Service reflects the multilingual nature of its broadcasting and therefore exceeds the 麻豆社鈥檚 targets. As these targets had already been exceeded, the aim for the year was, at a minimum, to maintain the proportion of ethnic minorities in the 麻豆社 World Service workforce and, at senior levels, to increase representaion over time.

At 31 March 2005
%
At 31 March 2006
%
麻豆社 Group target for December 2007
%
Staff working in the United Kingdom 31.7 33.5 12.5
Senior managers working in the United Kingdom 9.1 7.7 7.0

Gender representation
麻豆社 World Service monitors closely gender representation within the workforce. At the end of March 2006, women represented 43 % of the workforce and 25% of senior management. Improving the representation of women at senior levels remains a key objective.

People with disabilities
麻豆社 World Service employs 2.0% of people who declare themselves to have a disability, as against the 麻豆社 target of 4.0%.

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