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Residents in Dorking are frustrated that their post is being delayed, often waiting weeks for birthday cards and hospital appointment letters. The Royal Mail admits it will be months before the town gets a full postal service. Some homes are receiving one delivery a week at most. The Royal Mail has told the �鶹�� it’s sorry customers have experienced delays during a challenging year and it has plans to “drive service levels” and reduce absence at its delivery offices. Mole Valley District Council has lodged a formal complaint and is waiting to hear back. James Cannon speaks to Dorking Resident Janice Brown and Chris Coghlan, Liberal Democrat parliamentary candidate for Dorking and Horley. Photo Credit: Getty Images