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Annual Review 2005/06
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A Year in Review - Business Development and Marketing

Connecting more closely with audiences - 'Sharing the personal opinions, experiences and aspirations of participants on the ground and online was the most powerful aspect of the roadshow.'

In a year when Âé¶¹Éç World Service’s global audience reached an all-time record, business development and marketing initiatives raised awareness of what the Âé¶¹Éç has to offer. The aim was to get closer to audiences and find the right way of delivering our programmes and services to them; this meant relying increasingly on partnerships in radio, and with new media companies.

New FM agreements were secured with local stations. In the United States, stations were attracted by the strong editorial proposition of the Âé¶¹Éç’s Iraq Days, which portrayed life in the country through the eyes of ordinary Iraqis, and by Âé¶¹Éç World Service’s flagship programmes such as Newshour being taken on the road to the studios of partner stations. Audiences grew to over five million in the highly competitive North American market.

‘We targeted partner stations in the US with big programmes like Newshour and it has paid off,’ says Ruxandra Obreja, Head of Business Development.‘In Washington, for example, our new cooperation with FM public broadcaster WETA has got us to the heart of the political elite in the US.We are having an impact because a lot of our target audience, people who not only follow the news but also shape it can now listen to us there.’

Arabic Youth Debate
The Âé¶¹Éç Arabic roadshow Your Future,Who Decides It? travelled to five cities – Cairo, Amman, Khartoum, Ramallah and Damascus. Live broadcast debates held in universities were promoted through interactive booths at colleges, shopping malls, gyms and internet cafés.Young men and women were invited to express their views on issues such as traditional marriage and unemployment, and to identify and put questions to opinion formers and leaders. In the Syrian capital Damascus, it was the first time this type of open debate had been broadcast live. Guests included Abdullah Al Dardari, Deputy Prime Minister for economic affairs, who encouraged delegates to extend the debate in their own media.

‘Sharing the personal opinions, experiences and aspirations of participants on the ground and online was the most powerful aspect of the roadshow,’ says Mohammed Yehia, Editor of bbcarabic.com. ‘It highlighted the value of interactive content and proved that insight is not a monopoly for experts.The response was overwhelming.The message from the youth who took part was clear: there is a hunger for similar events.’

The roadshow reached more than 260,000 people on the ground in five countries. Hundreds packed the venues during live one-hour radio debates and the roadshow webpage was the most visited page on the Arabic website over a period of two months, generating over 300,000 page impressions.

‘Our big marketing campaigns this year had a strong editorial element and we are working to ensure we are capitalising on their initiatives,’ says Alan Booth, Controller of Marketing Communications and Audiences. ‘Our main asset is our programmes and you get added value where local people are involved in making them.You really begin to make an impact and you get a buzz around the Âé¶¹Éç being in the area.’

Roadshows in other key markets also gave listeners new opportunities to discuss issues central to their lives. In Uganda, presenter Paul Bakibinga, himself a Ugandan, was the ‘face’ of the roadshow that launched the interactive programme Africa Have Your Say and a new weekend edition of the current affairs show Network Africa. ‘Ugandans came out in their thousands to meet the Âé¶¹Éç teams as they toured the country, and their enthusiasm was humbling,’ he says. ‘We want our African audiences to engage with the Âé¶¹Éç’s services, and with their responses the Ugandans have provided us with clear understanding as to what the agenda should contain.’

One of the highlights of the tour was a live programme from Jinja, the source of the Nile, focusing on the controversial issue of access to water and how resources are divided up and shared amongst countries of the Nile basin. For Regional Executive Editor Kari Blackburn, one of the most memorable stops was at Fort Portal in the west of the country, supporting the Âé¶¹Éç’s partner station Voice of Toro, ‘Whole streets of the town were completely packed with people,’ she says.‘Many had walked long distances and taken buses for hours to meet presenter Paul Bakibinga.’

The Âé¶¹Éç Urdu roadshow travelled to the Northern territories of Pakistan, making programmes with listeners in Gilgit, Hunza and Skardu shortly before the region was struck by the South Asian earthquake. Âé¶¹Éç Hindi’s Aapki baat:Aap ke beech (Your views directly from you) toured the heartland of Bangalore, Kalinganagar, Muzaffarpur and Pune and the states of Punjab and Uttar Pradesh in the run-up to India’s budget announcement in February 2006.

‘Listeners sometimes find issues surrounding the budget and economic policies cloaked in jargon and figures,’ says Achala Sharma, Head of Âé¶¹Éç Hindi. ‘We lifted the cloak by letting ordinary people quiz our panel of experts and voice their views on what the economic transformation of India means to them.’

Âé¶¹Éç Arabic Roadshow:
Your Future, who decides it?
  • ‘Corruption is fuelling unemployment in Jordan. You cannot get a job unless you have the right connections.’
    Amin Jarar – Amman, Jordan


  • ‘Searching for our identity is an unfulfilled dream for us young Sudanese caught between poverty and oppression.’
    Mohamed – Kesla, Sudan

Looking at the impact of economic change, Âé¶¹Éç Hindi toured India in February The Âé¶¹Éç Urdu roadshow travelled to the Northern territories of Pakistan Ugandans came out in their thousands to meet the Âé¶¹Éç teams
A year in review
Business development and marketing
Many voices, one world
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