Holidays: Our flight took off while the board still said 鈥楶lease Wait鈥�—Series 18

5/45 The passengers told to wait in departures for a delayed flight that took off without them.

Fraudster cashed in my tax rebate cheque—Series 18

4/45 The puzzled mother and son trying to track down a missing tax rebate from HMRC.

3/45 Insurance clause means a 拢10,000 repair cost for damage that a couple thought was covered.

2/45 The man fighting to clear his name after fake loan payments were taken from his wages.

1/45 An elderly homeowner says a maintenance firm took her money and ran.

45/45 When a trip is wrecked by four days of flight hold-ups, an airline won鈥檛 pay compensation.

44/45 The residents forced out of their homes for five years following a fire safety notice.

43/45 A couple鈥檚 home is left in ruins when repairs by their insurer take years to complete.

42/45 A business owner鈥檚 van is seized following a court judgement over a debt he doesn鈥檛 owe.

41/45 The team find out why firms might not help if your property is destroyed by a courier.