Holiday hotel blaze left me fearing for my life—Series 17

40/45 The holidaymakers caught up in one of many major fires in Turkish hotels.

Next door up in flames - but I had to pay—Series 17

39/45 How a homeowner was unable to claim after a house fire next door spread to her property.

38/45 The people calling court rulings pointless after the company at fault still won鈥檛 pay.

37/45 How two ombudsman rulings in a customer's favour still haven鈥檛 got them their money back.

36/45 An Elvis Presley fan from Essex wants a refund after a disappointing date with the 'King'.

35/45 A couple鈥檚 cruise is ruined when a leaky pipe splatters them in foul-smelling waste.

34/45 A community is blighted by doorstep rogues charging thousands for needless roof repairs.

33/45 A bank鈥檚 failings lead to a blind customer being threatened with home repossession.

32/45 Investigating the online pet megastore banned from trading but still taking your money.

31/45 How a facial recognition error led to a woman being falsely accused of toilet roll theft.