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ID information
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Shows: what ID should I bring with me on the day?
Tours: what ID should I bring with me on the day?
Tours: what type of student cards do you accept?
Shows: e-ticket information
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I received a text message saying I've been allocated tickets, but I haven't received my ticket email
Can my tickets be transferred to a different date?
Can someone else use my tickets?
Shows: applying for tickets
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I want tickets for a particular show, but it's not listed
How are tickets distributed?
I applied for tickets online and haven't received a confirmation email. What should I do?
Attending a show
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What should I expect when queueing?
What happens when I arrive at the venue?
Can I leave the venue after my tickets have been validated?
Accessibility information
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I have tickets for a Â鶹Éç Show and I have accessibility requirements – what can I expect?
I'm coming on a Â鶹Éç Tour and a member of my party uses a wheelchair/has other access requirements. Should I notify you?
Mailing list FAQs
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I'm having issues with my mailing list subscription
What shows and events will I hear about when I subscribe?
Amending a booking
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I have received a wheelchair ticket for a show or event but am unable to use it. How do I let you know?
I have received tickets for a show or event but am unable to use them. How do I let you know?
Tours: e-ticket information
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What should I do if I have lost, haven't received, or can't print my e-ticket?
Attending a tour
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Can I get in for free if I have a Blue Peter badge?
Cloakrooms and luggage storage
Who else will be in my tour group?
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Attending a tour
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