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Back up to: Rip Off Britain

1. Four-day delay, but my airline won’t pay

   45/45 When a trip is wrecked by four days of flight hold-ups, an airline won’t pay compensation.
2. The five-year wait to return to my home

   44/45 The residents forced out of their homes for five years following a fire safety notice.
3. Blaze repair delays ruined our home

   43/45 A couple’s home is left in ruins when repairs by their insurer take years to complete.
4. Van seized after fake debt ruling

   42/45 A business owner’s van is seized following a court judgement over a debt he doesn’t owe.
5. Careless courier driver destroyed my garden wall

   41/45 The team find out why firms might not help if your property is destroyed by a courier.
6. Holiday hotel blaze left me fearing for my life

   40/45 The holidaymakers caught up in one of many major fires in Turkish hotels.
7. Next door up in flames - but I had to pay

   39/45 How a homeowner was unable to claim after a house fire next door spread to her property.
8. I won in court – but I’m still out of pocket

   38/45 The people calling court rulings pointless after the company at fault still won’t pay.
9. Owed thousands by my energy company

   37/45 How two ombudsman rulings in a customer's favour still haven’t got them their money back.
10. Elvis event left me all shook up

    36/45 An Elvis Presley fan from Essex wants a refund after a disappointing date with the 'King'.
11. Slimed by sludge pipe leak during our dream cruise

    35/45 A couple’s cruise is ruined when a leaky pipe splatters them in foul-smelling waste.
12. Roof repair rogues took aim at our homes

    34/45 A community is blighted by doorstep rogues charging thousands for needless roof repairs.
13. I’m blind - but my bank sends letters I can’t read

    33/45 A bank’s failings lead to a blind customer being threatened with home repossession.
14. The banned online pet store still taking your money

    32/45 Investigating the online pet megastore banned from trading but still taking your money.
15. Banned from 500 shops by facial recognition

    31/45 How a facial recognition error led to a woman being falsely accused of toilet roll theft.
16. Fake Michael Jackson brought bailiffs to my door

    30/45 A man faces fines and a bailiff visit after his address is used by a fraudster.
17. I was part of the world’s largest scam

    29/45 The international network of scammers with 32,000 victims. Are you among them?
18. Help! Is my online job a scam?

    28/45 The team intervene when a viewer’s job is suspected of being a scam.
19. AI romance scammer broke my heart

    27/45 The online love affair that left one woman broken-hearted and cost her thousands.
20. Scammers used our street to open fake accounts

    26/45 Why did scammers use 12 addresses on one street to open bogus bank accounts?
21. Our holiday was not as advertised

    25/45 The holidaymakers who say that their breaks fell far short of what was promised.
22. Excluded from cheap energy tariffs because of where I live

    24/45 The electric vehicle drivers unable to access cheaper tariffs for charging their cars.
23. The Scottish lodge I invested in didn’t exist

    23/45 The investment scheme fraudulently using a household name in holiday lodges.
24. Broadband firm has trapped my car with a telegraph pole

    22/45 How a poorly placed telegraph pole left one resident’s car trapped behind their home.
25. Insurer says I’m wrong about having cancer

    21/45 The life insurer disputing one woman's medical diagnosis, meaning she can’t make a claim.
26. My holiday was cancelled at hotel check-in

    20/45 The couple left stranded abroad with no protection when their holiday company collapsed.
27. I took out a family trust to protect my kids, but now I regret it

    19/45 They took advice to protect their assets, but now wish they had not set up a family trust.
28. I had to do the maths to prove my energy company wrong

    18/45 The man who had to do his own maths to prove his energy company’s huge bills were wrong.
29. £1,000 to send a parcel

    17/45 How sending a parcel cost one man more than £1,000.
30. New home knotweed no-one told us about

    16/45 The first-time buyers who discovered knotweed neither the seller nor the survey declared.

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