Contact Your Safety Team
Plus links to other departments to support with your security, insurance and high risk-related queries in the Âé¶¹Éç.
Safety Hub Support
Âé¶¹Éç's Safety Hub is the platform for recording risk assessments, incidents, near-miss, inspections, assurance and much more.
If you need help with any of the following, please request support using the
- Requesting an update to a workflow or approval step.
- Reporting a form or dashboard error (for example, not loading or showing incorrect data).
- Adding or updating a user role or email domain.
- suggestions for new fields, values, or filters in a form or report.
Your request will then go to the Âé¶¹Éç Product Support Team for review and action.
Safety Advice Line
The Safety Advice Line is a service provided by the Âé¶¹Éç's Safety Team. The phone line and inbox are monitored Monday to Friday from 9am to 6pm. If the phone number goes to voicemail then please leave us a message whilst we're helping another caller; we'll call you back straight away.
Tel: 0370 411 0464
E-mail: safety@bbc.co.uk
Who can call us: Âé¶¹Éç employees and Âé¶¹Éç productions only
Âé¶¹Éç Studios and Subsidiaries can also contact their safety team directly safety.team@bbc.com
Contact your Safety Team
Âé¶¹Éç, Âé¶¹Éç News and Âé¶¹Éç Studios have dedicated safety professionals.
You can find out who (Gateway page)
Other Useful Contacts
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) - for property-related issues, filming permits for Âé¶¹Éç premises.
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Emergencies in Âé¶¹Éç premises
To report an emergency within a Âé¶¹Éç building, including summoning the emergency services (UK), contact the Âé¶¹Éç's National Central Control Room (NCCR)
For Ambulance, Fire or Police assistance.
When a person or building are in danger call the Âé¶¹Éç
National Central Control Room (NCCR)
0161 836 1666
or
0207 765 1666
Some buildings have local arrangements to dial 999 to summon emergency services locally. When that's the case use that system.
Please note: some Âé¶¹Éç buildings are not linked to this service, in which case you should dial "999" and ask to be put through to Police, Fire or Ambulance.
If someone requires first aid;
Contact local First Aider – Via Security (in your building) and/or Local noticeboards have details
If you cannot find one quickly contact National Central Control Room (NCCR)who may be able to assist
If you think an ambulance is required:
Contact the National Central Control Room (NCCR) and tell them that an ambulance is needed tell them where the casualty is.
If you can’t contact the NCCR, or there are different arrangements locally, then call 999.
Ensure that you inform them of the address of the building and the location of the casualty in the building.
Contact the local Facilities Managers, the local security department or reception to inform them of the situation.
Stay with the casualty until help arrives.
Âé¶¹Éç Emergency Information Service: the Âé¶¹Éç’s ‘159’ Emergency Information Service can be used to keep you informed of major emergencies affecting the Âé¶¹Éç, for example, major security alerts, fires or power failures at the larger Âé¶¹Éç buildings.
- Tel: 0800 0688 159
- Web: /159/
- Twitter: @Âé¶¹Éç159
- Red Button: Go to help menu or key in '159' on your remote.
Safety, Security & Resilience (SSR)
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Safety and High Risk
Contact details for emergencies, all safety-related teams and insurance -
Health
Contact details for occupational health, physiotherapy helpline, travel health clinics and our overseas medevac provider. -
Contact details for the Âé¶¹Éç Workplace Service Centre and the Asbestos management team -
Contact details for the Business Continuity team, BCDRT and the Âé¶¹Éç's '159' service
More from SSR
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Your platform to record accidents, risk assessments, assurance monitoring and inspections
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Safety Equipment Stores
Just one number to call: 020 3614 5155 -
Âé¶¹Éç Safety Guidelines
An A-Z of Âé¶¹Éç's Safety Guidelines -
Safety Advice Line: 0370 411 0464 Email: safety@bbc.co.uk
- A-Z of Âé¶¹Éç Safety Guidelines
- Accident Reporting and Investigation
- Âé¶¹Éç Health & Safety Policy
- Contractors (incl. vetted lists)
- Contributors
- Fire Safety
- Freelancers
- Independent Production Companies
- Risk Assessment
- Safety Alerts
- Safety Responsibilities
- Safety Training
- Sets & Premises Safety Guide
Events guidance - key links:
- Exhibitions
- General Guidance
- Indoor Location Recce Checklist
- Outdoor Location Recce Checklist
- Major Incidents & Emergency Planning
- Marketing and Promotional
- Noise Exposure
- Planning and Management
- Responsibilities
- Responsibilities Form
- Laser Lighting Effects
- Strobe Lighting
- Temporary Stages and Rostra
Health topics - key links:
- (Âé¶¹Éç network only)
- Contributors Fitness to Participate
- Display Screen Equipment (DSE)
- (Âé¶¹Éç network only)
- First Aid and Welfare on Location
- International Travel - Risks & Health
- Manual Handling
- Mental Health: Homepage
- (Âé¶¹Éç network only)
- Personal Health and Wellbeing
- Pregnancy
- Psychological Trauma Support & Trauma Risk Management (TRiM)
- Tiredness and Fatigue
- Travel Health Contacts
Âé¶¹Éç High Risk - key links:
- CBRN and Industrial Spills
- Covert Filming
- Crisis Management and Security Support
- Demonstrations, Protests and Crowds
- Disaster Coverage
- Door Stepping
- (Âé¶¹Éç network only)
- (Âé¶¹Éç network only)
- Public Order
- Safety Equipment Stores
Âé¶¹Éç Journalism - key links:
- Broadcast Vehicles
- CBRN and Industrial Spills
- Courts of Law
- Covert Filming (via Security on Location)
- COVID: Managing COVID risks is News Deployments
- Demonstrations, Protests and Crowds (via Security on Location)
- Disaster Coverage
- Disaster Coverage - Health Aspects
- Door Stepping (via Security on Location)
- Press Conferences
- Psychological Trauma and PTSD
- Terrorist Bomb Incidents
Âé¶¹Éç Productions - key links:
- Aerial Filming and Airfields
- Animals: Displaying and handling for performance
- Boats: Working on
- Children and Young People
- Driving
- Electrical Equipment and Systems
- First Aid and Welfare on Location
- Food Safety (Cooking and Catering)
- Remote Location Working
- Roads and Streets: Working by
- Security of Productions on Location
- Stunts
- Tiredness and Fatigue
- Unmanned Aerial Systems (UAS aka Drones)
- Vehicles: Recording in, from and around
- Working at Height: Mobile Elevating Work Platforms
- Working at Height: Tower Scaffolds
Âé¶¹Éç Radio - key links:
- (Âé¶¹Éç Network only)
Âé¶¹Éç Security - key links:
Âé¶¹Éç Sport - key links:
About this site
This site describes what the Âé¶¹Éç does in relation to managing its health, safety and security risks and is intended for those who work directly for the Âé¶¹Éç.
It is not intended to provide instruction or guidance on how third parties should manage their risks. The Âé¶¹Éç cannot be held liable for how this information is interpreted or used by third parties, nor provide any assurance that adopting it would provide any measure of legal compliance. More information
Some links on this site are only accessible when connected to the Âé¶¹Éç network