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Safety Hub Support

Â鶹Éç's Safety Hub is the platform for recording risk assessments, incidents, near-miss, inspections, assurance and much more. 

If you need help with any of the following, please request support using the  

• Requesting an update to a workflow or approval step.
• Reporting a form or dashboard error (for example, not loading or showing incorrect data).
• Adding or updating a user role or email domain.
• suggestions for new fields, values, or filters in a form or report.
   

Your request will then go to the Â鶹Éç Product Support Team for review and action.

Safety Advice Line

The Safety Advice Line is a service provided by the Â鶹Éç's Safety Team. The phone line and inbox are monitored Monday to Friday from 9am to 6pm. If the phone number goes to voicemail then please leave us a message whilst we're helping another caller; we'll call you back straight away. 

Tel: 0370 411 0464

E-mail: safety@bbc.co.uk

Who can call us: Â鶹Éç employees and Â鶹Éç productions only

Â鶹Éç Studios and Subsidiaries can also contact their safety team directly safety.team@bbc.com

Contact your Safety Team 

Â鶹Éç, Â鶹Éç News and Â鶹Éç Studios have dedicated safety professionals. 

You can find out who  (Gateway page)

Other Useful Contacts

• ) - for property-related issues, filming permits for Â鶹Éç premises. 

•  (Â鶹Éç)

• Safety Equipment Store

•  

Emergencies in Â鶹Éç premises

To report an emergency within a Â鶹Éç building, including summoning the emergency services (UK), contact the Â鶹Éç's National Central Control Room (NCCR)

For Ambulance, Fire or Police assistance.
When a person or building are in danger call the Â鶹Éç
National Central Control Room (NCCR)

0161 836 1666
or
0207 765 1666

Some buildings have local arrangements to dial 999 to summon emergency services locally. When that's the case use that system.

Please note: some Â鶹Éç buildings are not linked to this service, in which case you should dial "999" and ask to be put through to Police, Fire or Ambulance.

If someone requires first aid;

Contact local First Aider – Via Security (in your building) and/or Local noticeboards have details 

If you cannot find one quickly contact National Central Control Room (NCCR)who may be able to assist

If you think an ambulance is required:

Contact the National Central Control Room (NCCR) and tell them that an ambulance is needed tell them where the casualty is.

If you can’t contact the NCCR, or there are different arrangements locally, then call 999.

Ensure that you inform them of the address of the building and the location of the casualty in the building.

Contact the local Facilities Managers, the local security department or reception to inform them of the situation.

Stay with the casualty until help arrives.

Â鶹Éç Emergency Information Service: the Â鶹Éç’s ‘159’ Emergency Information Service can be used to keep you informed of major emergencies affecting the Â鶹Éç, for example, major security alerts, fires or power failures at the larger Â鶹Éç buildings.

• Tel: 0800 0688 159
• Web: /159/
• Twitter: @Â鶹Éç159
• Red Button: Go to help menu or key in '159' on your remote.